Privacy Policy
1. Introduction
Welcome to Side Quest Master ("we", "our", or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application ("App") available in the United States.
By accessing or using the App, you agree to this Privacy Policy.
Your information may be processed in accordance with U.S. federal and applicable state privacy laws.
2. Information We Collect
Personal Information You Provide
- Email address (for communication or account setup)
- Messages you send to support or through the app (in-app chat is retained for moderation or abuse review)
- Name or shipping address (for merchandise redeem)
Automatically Collected Information
- Device Information: IP address, device type, OS version, app version
- App Usage Data: Screens viewed, session duration, clicks/taps
- Crash Logs & Diagnostics
- Location Data: If you enable it, we may collect GPS-based or IP-based location data
- Quest Activity: Status changes and passcode use
Payment and Purchase Information
We do not collect payment or financial data directly. Token purchases are handled through third-party providers (e.g., Apple Pay, Google Pay, Stripe), subject to their terms and privacy policies.
3. How We Use Your Information
We use collected data to:
- Operate, improve, and personalize the App
- Provide customer support and respond to inquiries
- Diagnose and fix technical issues
- Monitor app integrity, prevent fraud or abuse
- Fulfill merchandise redeem (if applicable)
- Track referral or promotional campaigns (if applicable)
- Comply with legal obligations
We do not use your data for:
- Advertising or profiling
- Selling to third parties
4. Sharing Your Information
We may share your data with:
- Service Providers: For app hosting, crash analytics, customer communication tools
- Law Enforcement or Regulators: When required to comply with legal obligations
- Business Transfers: In the event of a merger or acquisition
We do not sell or rent your personal information.
5. Data Storage and Retention
Your data is stored on secure, encrypted cloud servers. We retain personal data only as long as necessary to operate the App or fulfill legal requirements. You may request deletion of your data at any time (see below).
6. Your Rights and Choices
Depending on your location, you may have rights to:
- Access and review your personal data
- Correct or update inaccuracies
- Delete your account and associated data
- Withdraw consent for optional data uses
To exercise these rights, contact us at Admin@sidequestmaster.com
7. California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
Categories of Data Collected
- Identifiers (e.g., email address, IP address)
- Location data
- Internet or app activity
- User-generated content
- Quest status and metadata
We do not collect or share sensitive personal information.
Your California Rights
- Right to Know
- Right to Access
- Right to Delete
- Right to Correct
- Right to Opt Out (we currently do not sell or share data)
- Right to Non-Discrimination
Submitting Requests: Email with subject line 'CCPA Privacy Request' to Admin@sidequestmaster.com. We may verify your identity before completing your request.
8. Children’s Privacy
The App is not intended for children under the age of 13 (or 16 where applicable). We do not knowingly collect data from children. If we become aware of such collection, we will delete the data promptly.
9. Data Security
We use HTTPS, encryption, and secure storage to protect your data. However, no system is completely secure.
10. Changes to This Privacy Policy
We may update this policy. Significant changes will be posted in the app or emailed to you. Continued use of the App indicates acceptance of the updated policy.
11. Contact Us
If you have questions or wish to exercise your privacy rights, contact us at: Admin@sidequestmaster.com