Privacy Policy – Side Quest Master

Effective Date: July 20, 2025
Last Updated: July 20, 2025

1. Introduction

Welcome to Side Quest Master ("we", "our", or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application ("App") available in the United States.

By accessing or using the App, you agree to this Privacy Policy.

2. Information We Collect

Personal Information You Provide:

• School Name and School Email (for communication or account setup)
• Messages you send to support or through the app (in-app chat is retained for moderation or abuse review)
• Name or shipping address (for merchandise redeem)

Automatically Collected Information:

• Device Information: IP address, device type, OS version, app version
• App Usage Data: Screens viewed, session duration, clicks/taps
• Crash Logs & Diagnostics
• Location Data: If you enable it, we may collect GPS-based or IP-based location data
• Sidequest Activity: Status changes and passcode use

Payment and Purchase Information:

We do not collect payment or financial data directly. Token purchases are handled through third-party providers (e.g., Apple Pay, Google Pay, Stripe), subject to their terms and privacy policies.

3. How We Use Your Information

We use collected data to:

• Operate, improve, and personalize the App
• Provide customer support and respond to inquiries
• Diagnose and fix technical issues
• Monitor app integrity, prevent fraud or abuse
• Fulfill merchandise redeem (if applicable)
• Track referral or promotional campaigns (if applicable)
• Comply with legal obligations

We do not use your data for:

• Advertising or profiling
• Selling to third parties

4. Sharing Your Information

We may share your data with:

• Service Providers: For app hosting, crash analytics, customer communication tools
• Law Enforcement or Regulators: When required to comply with legal obligations
• Business Transfers: In the event of a merger or acquisition

We do not sell or rent your personal information.

5. Data Storage and Retention

Your data is stored on secure, encrypted cloud servers. We retain personal data only as long as necessary to operate the App or fulfill legal requirements. You may request deletion of your data at any time (see below).

6. Your Rights and Choices

Depending on your location, you may have rights to:

• Access and review your personal data
• Correct or update inaccuracies
• Delete your account and associated data
• Withdraw consent for optional data uses

To exercise these rights, contact us at Admin@sidequestmaster.com.

7. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Categories of Data Collected:

• Identifiers (e.g., email address, IP address)
• Location data
• Internet or app activity
• User-generated content
• Sidequest status and metadata

We do not collect or share sensitive personal information.

Your California Rights:

• Right to Know
• Right to Access
• Right to Delete
• Right to Correct
• Right to Opt Out (we currently do not sell or share data)
• Right to Non-Discrimination

Submitting Requests: Email Admin@sidequestmaster.com with subject line 'CCPA Privacy Request'. We may verify your identity before completing your request.

8. Children’s Privacy

The App is not intended for children under the age of 13 (or 16 where applicable). We do not knowingly collect data from children. If we become aware of such collection, we will delete the data promptly.

9. Data Security

We use HTTPS, encryption, and secure storage to protect your data. However, no system is completely secure.

10. Changes to This Privacy Policy

We may update this policy. Significant changes will be posted in the app or emailed to you. Continued use of the App indicates acceptance of the updated policy.

11. Contact Us

If you have questions or wish to exercise your privacy rights, contact us at:
📧 Admin@sidequestmaster.com